Support Systems
With nearly a century of restaurant industry knowledge within the Gatti's Pizza Support Team, each franchisee gets the support they need to successfully manage their business.
Our support team will work closely with each franchisee from the time a deal is closed to well after each restaurant opening. From training and field support to marketing and development, each franchisee can expect ongoing communication and support.
Training Support
Gatti's Pizza requires that the franchisee's General Manager along with one other manager or operator participate in the Gatti's Pizza Training Program. This will ensure that two people have the knowledge and skills to run a successful operation. The training program consists of the following:
Gatti's Pizza Delivery/Carryout & Gatti's Pizza Buffet
Four weeks of hands-on training facilitated by a Gatti's Pizza Franchise Business Consultant in a Gatti's Pizza Regional Training restaurant.
GattiTown
Six weeks of hands-on training facilitated by a Gatti's Pizza Franchise Business Consultant in a Regional GattiTown Training restaurant.
For those individuals who require additional instruction and learning time, the Gatti's Pizza Support Team is geared toward providing one additional week of training to help ensure that each operator is confident in his or her ability to manage the restaurant.
The Gatti's Pizza Training team also consists of ongoing field training with an assigned Franchise Business Consultant and additional classroom-based training, as well as enriched industry knowledge and ongoing operational support.
Classroom Instruction Support
Gatti's Pizza Training Program also incorporates one week of classroom-based training to be held once each quarter at the Gatti's Pizza Support Center in Austin, Texas. A select member of the Gatti's Pizza Support Team will facilitate these classes. Each topic discussed will include a balance of product review, business analysis, and case study exercises, as well as core management instruction.
Franchise Business Consultant Support
Franchisees can expect one-on-one coaching from an assigned Franchise Business Consultant at least once a quarter, with the emphasis on pizza making, guest service, food ordering, preparation and managing the total business operation.
Industry Knowledge and Ongoing Operational Support
Our franchise support system offers our franchisees nearly a century of restaurant industry knowledge. We know that our success depends on their successes, and we offer our franchisees comprehensive assistance that will help them build a successful Gatti's Pizza restaurant business. In addition to on-site visits from your assigned Franchise Business Consultant, monthly newsletters and regional franchise meetings, you'll have an opportunity to learn from some of our most successful franchisees.
Franchise Operations and Field Support
As a Gatti's Pizza Franchisee, you will need field support as you prepare to open and continue operating each of your restaurants. A Franchise Business Consultant will be directly assigned to your market. Their duties are to advise and assist franchisees in all areas, especially building sales, product quality, service, cleanliness and marketing.
Development Support
As a Gatti's Pizza Franchisee, you are responsible for finding your own restaurant locations. Our development team will assist by conducting its own site analysis of each location selected in order to better define an "A" site. Once you have located a potential site that fits the Gatti's Pizza site criteria, the development team will assist you in completing a Site Evaluation. Once this evaluation is completed, you will submit this form for further review to the Franchise Sales & Development Department. Once the Site Evaluation is submitted and approved, a representative from the Franchise Sales & Development team will conduct a site visit and an assessment.
The Franchise Sales & Development Team is available to offer guidance based on the lease that you will sign. We will not get involved with lease negotiations or purchase agreements. You should have an attorney representing you who has franchise restaurant lease negotiation knowledge.
Construction & Design Support
Our Design and Construction Department will provide a floor plan and specifications for each location at no charge to you. An architect will use our plan and typical specifications to adapt to your approved location. After the Design and Construction Department approves the restaurant plans, you will be responsible for obtaining bids and monitoring the construction. Some assistance will be provided by the Design and Construction Department. Progress and final inspections will be made to ensure brand identity and a cohesive company atmosphere.
As a part of the support provided by our Design and Construction Department, they will recommend pre-approved suppliers for all FF&E (furniture, fixtures, & equipment). In some instances, specific negotiated pricing will be available.
Purchasing & Distribution
The Gatti's Pizza Purchasing and Distribution team will manage the entire supply chain to ensure the highest-quality products are delivered to your door at the lowest possible cost. By leveraging our size and bundling our volume with key manufacturers, scrutinizing quoted freight rates, and partnering with world-class distributors, this team will protect the integrity of supply while watching for opportunities to reduce costs. This strategy covers all food, packaging, uniforms, cleaning supplies, chemicals, small wares and equipment necessary to operate a successful Gatti's Pizza location.
Research & Development
The Director of Research and Development is continually working on the enhancement of existing and new products. The research & development team recognizes that in today's competitive restaurant environment, even a market leader must create new products to satisfy customer demand. This is vital to increasing business traffic, leading to increased sales. The research & development team works closely with the Gatti's Pizza Franchise Advisory Committee in developing new products. Each new product or enhancement of an existing product is first tested thoroughly before being tested in our company restaurants and select franchise markets. The Franchise Advisory Committee then approves it before it is introduced to the entire Gatti's Pizza franchise community.
Marketing & Advertising
Our marketing team offers effective, innovative solutions that will help enhance each franchisee's local store marketing and brand efforts. We're able to implement these strategies by having premier brand-building partners. These relationships allow us to develop and test corporate initiatives prior to field implementation. This ensures cost efficiencies for individual franchisees.
Financial Support
If needed, Gatti's Pizza will refer franchisees to several recommended and pre-approved lenders.
Accounting
The Gatti's Pizza Accounting team will guide franchisees in setting up an initial accounting system. This will help them better manage all financial aspects of a new Gatti's Pizza business.
Franchise Administration
A franchise administrator will keep you up to date regarding the Gatti's Pizza franchise family. These updates include information about new products and services, monthly franchise information, regional franchise meeting schedules, welcoming new franchisees to our family and all new openings.
This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. If you are a resident of a state that requires registration, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your jurisdiction.